Marketing

Travel Often: I said often, not far. Lessons from being on the road.

Travel Often: I Said Often, Not Far Lessons From Being on the Road I recently took two trips that looked very different on paper. One was a three-and-a-half-hour drive to Austin.The other was a six-hour flight to Cartagena. Both lasted five days. What surprised me wasn’t how different they were—but how similar the lessons turned […]

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Persuasion, the Strength Vs Warmth Paradox

Persuasion and the Strength vs. Warmth Paradox Persuasion isn’t about tricks, tactics, or clever manipulation. At its core, persuasion is about how people perceive you—specifically, how they evaluate your strength and your warmth. This creates one of the most important paradoxes in leadership, business, and human relationships: The more warmth you show, the less competent

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USP: the most important thing you can do in your Business.

USP: The Most Important Thing You Can Do in Your Business If there’s one question every business must be able to answer clearly and confidently, it’s this: Why should someone buy from you instead of anyone else? That question sits at the heart of your Unique Selling Proposition (USP)—and it’s not a marketing trick, a

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Deceptive THEN Disruptive. Don’t be left behind.

Deceptive, Then Disruptive: Why Exponential Technologies Leave Businesses Behind Most business failures don’t happen because leaders are careless or unintelligent. They happen because change doesn’t look dangerous at first. It looks small.It looks optional.It looks like something you can deal with later. That’s the trap. When technologies follow exponential curves, they don’t announce themselves loudly.

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The Only Two Things in Business That Matter

On Lead Companies, CAC, and Sustainable Growth The Only Two Things in Business That Matter On Lead Companies, CAC, and Sustainable Growth Most business conversations get lost in tactics. Tools. Platforms. Hacks. Vendors. Trends. But when you strip everything down, business comes back to two fundamental systems—and nothing else matters without them. This short lesson

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The 80/20 Pareto Principle — And Why Perfectionism Is a Trap

The 80/20 Pareto Principle — And Why Perfectionism Is a Trap The 80/20 rule, formally known as the Pareto Principle, is one of those ideas everyone references—and almost no one truly applies. It’s often quoted as a slogan, rarely used as a decision-making tool, and almost never connected to the real reason it matters: Perfectionism

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Technology: Exponential Vs. Linear. Don’t be left behind.

Technology: Exponential vs. Linear — Don’t Be Left Behind Most people think linearly.Technology evolves exponentially. That mismatch explains why dominant companies collapse, why careers become obsolete faster than expected, and why change always feels sudden—when it wasn’t. The danger isn’t technology itself.The danger is applying linear thinking to exponential systems. Linear Thinking Is Intuitive —

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The Problem is Choice, the Guppy Fish Paradox

The Problem Is Choice: The Guppy Fish Paradox Every day, we make choices. Some are trivial—what to wear, what to eat. Others shape the trajectory of our lives—who to partner with, what to study, what career to pursue. The challenge isn’t that we lack choices. It’s that we are forced to choose with limited information,

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Kantian Fairness, Reciprocity. Wisdom from Google for Your Business and Your Life.

Kantian Fairness, Reciprocity, and What Google Teaches Us About Business and Life Fairness Is a System, Not a Sentiment Fairness is often treated as a moral preference—something nice but optional. In reality, fairness is a stabilizing force in complex systems. When someone gives you something of value, you experience an internal pressure to respond in

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Trust. Loyalty, What Marketing and Business is Really All About.

Trust, Loyalty, and What Marketing Is Really About Marketing is often discussed as a collection of tactics: email campaigns, funnels, CRMs, automation, ads. But none of those work unless something far more basic is already in place. Trust. Loyalty. Familiarity. Marketing works because it aligns with human behavior—not because of the tools we use. Why

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Focus. The Secret to Extraordinary Results!

Why Focus Beats Doing “More” Most people assume success comes from doing more things. More offers. More ideas. More projects. More directions. In practice, extraordinary results come from doing fewer things with extreme clarity. You can reach ten by adding one plus one plus one, slowly accumulating effort over time. Or you can reach ten

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Metrics: Khant’s Truth. The Secret to Predicting the Future

Metrics, Constraints, and the Closest Thing We Have to Predicting the Future If there is a practical way to predict the future in business, this is as close as it gets: Metrics. Not intuition.Not motivation.Not hope. Metrics. In business, numbers act as constraints. And constraints reveal truth. When you understand the variables that govern a

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